If you have any queries or if we can be of any further assistance, please do not hesitate to contact us by any means preferable to you.
CLIENT SERVICE HOURS
Monday through Friday
From 9am to 5pm PST
Send Us A Message
To place your order online:
Select the item color and size then proceed to add the item to your cart.
For customers with U.S. payment methods, please proceed to checkout via creditcard (Visa, Mastercard, Discover, American Express), PayPal or Amazon payments. For international orders or customers with non-U.S. payment methods please proceed to checkout via creditcard (Visa, Mastercard, Discover, China UnionPay, JCB, Maestros International) or PayPal.
Your billing and shipping address must the same.
Once you have entered your correct email address, billing, shipping and payment information, submit your order.
You will then receive a confirmation email once your order is successfully placed.
Your satisfaction is our priority. Unworn and unused merchandise may be returned within fourteen (14) days of delivery with original tags attached. FINAL SALE items and gift cards are NOT eligible for return.
For all returns, please visit and follow the instructions on buscemi.returnly.com
ABSOLUTELY NO RETURNS WILL BE EXCEPTED IF NOT PLACED THROUGH BUSCEMI.RETURNLY.COM.
WE WILL NOT HONOR ANY RETURN, EXCHANGE, NOR WILL WE BE RESPONSIBLE FOR RETURNING OR REPLACING YOUR RETURN IF NOT DONE THROUGH RETURNLY OR THROUGH EMAILING CLIENTSERVICE.
ALL INTERNATIONAL ORDERS MUST EMAIL CLIENTSERVICE@BUSCEMI.COM TO RECEIVE AN RMA. CUSTOMER IS RESPONSIBLE TO PAY FOR SHIPPING WITH INTERNATIONAL RETURNS.
Merchandise may be returned for a refund (minus shipping costs) within fourteen (14) days of the original purchase date only when accompanied by the original sales receipt, original shoe box and packaging materials. After fourteen days (14) all sales will be final and merchandise will not be eligible for return. Merchandise that has been worn, used, altered or damaged will not be accepted for a return. Once our returns department has inspected the item(s) and approved them for re-sale, you will be refunded the cost of the item(s) and you can then purchase the style/color/size you wish. If the item is defective, the replacement merchandise will be shipped after our returns department have inspected the item.
Do not use the original shoe box as the shipping box. Buscemi, LLC will not be responsible for processing of such items.
Please contact client service if you have any questions prior to processing a return. All returns must have a return label on the package with an RA#. To process your return and receive an RA#, please go to at: buscemi.returnly.com. Once an RA# is processed, the items must be shipped out immediately so packages can be received within 2 weeks of the date the RA# was created. Buscemi reserves the right to refuse return of any merchandise that does not meet the above return requirements at our sole discretion.
FINAL SALE POLICY:
ALL ITEMS PURCHASED WITH DISCOUNT CODES THAT ARE STATED FINAL SALE [THROUGH EMAIL, SOCIAL MEDIA OR HOMEPAGE] ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGES.
Your satisfaction is our priority. Unworn and unused merchandise may be returned within 14 days of delivery with original tags attached. FINAL SALE items and gift cards are not eligible for return.
Payments + Promotions
We accept the following payment methods:
PayPal, Mastercard, Visa, and American Express, Amazon
PayPal, Mastercard, Visa, and American Express
We will only ship to addresses that match the billing address of the credit card you use unless using PayPal or Amazon payments. When using PayPal, we will only ship to "confirmed" PayPal addresses.
Any orders placed that do not comply with this policy will be cancelled and refunded. Pricing on our website is displayed in US dollars. International posted rates are not live rates and may not be the exact conversion amount, it is intended as a guide only.
Promotions on our site are subject to change without notice.
Shipping + Delivery
PLEASE NOTE THAT DUE TO COVID-19 ALL ORDERS ARE SUBJECT TO DELAYED PROCESSING TIMES. All orders are processed within 24 to 48 hours of the order being placed. While we aim to ship all orders within that time frame, high demand items may be backordered or delayed. Buscemi will notify you as soon as possible, if there are any anticipated delays.
When placing your order, it is important to submit accurate shipping information. We will ship to the address provided and will not be liable for lost packages due to incorrect shipping information. We will not ship to P.O. Boxes. When using PayPal we will only ship to "confirmed" addresses.